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What is the current status of my vacation home's neighborhood?

Each area has established it's owner guidelines for re-opening. Below are the current statuses of each area:
   San Diego County - San Diego County restaurants/bars/wineries are open for outdoor patronage, as are outdoor recreation areas, family entertainment centers, gyms/fitness centers, and local attractions (Zoos, museums,  aquariums) with limits placed on activities in indoor areas of these establishments. Beaches are currently open and available for normal use. *Bar closures beginning 11/14/20 ONLY impact establishments that do not serve food. 
   Orange County Orange County restaurants/bars/wineries are open for outdoor patronage, as are outdoor recreation areas, family entertainment centers, gyms/fitness centers, and local attractions (Zoos, museums,  aquariums) with limits placed on activities in indoor areas of these establishments. Beaches are currently open and available for normal use. *Bar closures beginning 11/17/20 ONLY impact establishments that do not serve food.  
   Los Angeles - Los Angeles County restaurants/bars/wineries are open, as are outdoor recreation areas, family entertainment centers, gyms/fitness centers, and local attractions (Zoos, museums, aquariums) with limits placed on activities in indoor areas of these establishments. Bars/Breweries/Wineries that do not serve food will be able to operate at a reduced maximum capacity as of 11/20/20. Beaches are currently open and available for normal use.
   Temecula Temecula restaurants/bars/wineries are open, as are outdoor recreation areas, family entertainment centers, gyms/fitness centers,  and local attractions with limits placed on activities in indoor areas of these establishments. All major wineries in the area ARE still open.
   Cabo -  Beaches, restaurants, sportfishing, transportation, and parks are open.
 

What are our cleaning practices and commitment to cleanliness?

We as a company remain committed to maintaining the highest standards of cleanliness and operating procedures by adhering to our clean linen policy, thorough turnover process, and continued use of industry-recommended commercial-grade cleaning solutions and supplies. Linens are laundered professionally and homes are cleaned thoroughly after every departure and inspected prior to arrival to ensure the best possible environment for your stay.

Are you offering a modified cancellation policy at this time?

As COVID-19 is not covered in our cancellation policy, as of March 27, 2020 SeaBreeze has encouraged our guests to look into Cancel For Any Reason Options -  Squaremouth.com  and  GlobalRescue.com, as displayed at the top of all reservation confirmations and payment receipts. As such, we are not offering a modified cancellation at this time. 

What is the standard cancellation policy?

This is copied directly from the SeaBreeze Vacation Rental Agreement: “If I (WE) cancel our reservation more than 60 days prior to the occupancy date, the deposit is fully refundable minus a $250 cancellation fee and 4% credit card processing fee. If I (WE) cancel 60 days or less prior to the occupancy date, SBVR will make every attempt to re-book MY (OUR) Reservation. If the SBVR re-rents the property for the week of MY (OUR) reservation at full price, I (WE) will receive 100% of the deposit back minus the $250 cancellation fee and 4% credit card processing fee (if applicable). If necessary, SBVR may re-rent the property for the week of MY (OUR) reservation at a discounted rate in order to secure a last-minute reservation. In this case, I (WE) will receive a refund based on this newly discounted rate minus a 4% cc processing fee and the $250 cancellation fee. If SBVR is unable to re-rent the property for the week of MY (OUR) reservation and the cancellation occurred 60 days or less prior to the occupancy date, the deposit is non-refundable. Cancellations to multi-week reservations are subject to the same policy, however, a cancellation fee of 10% of the total rental rate is applicable in lieu of the $250 cancellation fee. Partial cancellations to reservations of one calendar month or longer that result in a night count that is less than one full calendar month are subject to Transient Occupancy tax, in addition to the policies outlined above.


What are the check-in and check-out procedures?

Most of our homes allow for a self-check-in and checkout. This means that you are free to arrive at the property anytime after 4 PM on your arrival date and check out anytime before 11 AM on your departure date. Although we inspect the property after each departure, we encourage you to inspect the property when you arrive to ensure that there was no major damage done by the previous guests that you could be held responsible for. If you do notice any serious damage done to the property, please call our Guest Services team. Each property has individual check-in details, which will be emailed to approximately one week prior to your arrival date. Should your specific home require additional check-in steps, we have made concessions to minimize contact between our staff and guests to adhere to social distancing standards. 

Do you offer trip insurance?

We offer standard travel protection through RedSky Travel Insurance - you will receive the details at the time of booking and in your payment confirmation(s). As COVID-19 is not covered in our cancellation policy, as of March 27, 2020 SeaBreeze has encouraged our guests to look into Cancel For Any Reason Options -  Squaremouth.com  and  GlobalRescue.com, as displayed at the top of all reservation confirmations and payment receipts.

What do you provide in the homes?

Your vacation home will have basic starter supplies for your arrival. This includes a supply of paper goods, all bedroom and bathroom linens, basic kitchen amenities (cleaning/paper goods), and bathroom amenities. Our kitchens are stocked with cookware, utensils, and dining ware. Beach towels & beach chairs are also included. 

How do I make a reservation?

​For your convenience, you can create a reservation using our online booking system or over the phone with one of our reservations agents at (858) 877-6259. 

Once we confirm the details of your reservation, we will prepare a short term rental agreement and email it to you. We require 50% of the total payment due at the time of booking in order to reserve your requested property. Please note that no reservation is confirmed until we receive BOTH the signed rental agreement and 50% of your total payment. The remaining 50% balance is due 60 days prior to your arrival date.

Please note, if you are reserving a stay within 48 hours of your desired arrival date, SBVR will require additional documentation to confirm your booking.

SBVR requires all renters to be at least 25 years of age. 

What is a Damage Waiver fee?

On your rental agreement, you will find a Damage Waiver fee listed in your booking charges. This fee is taken in lieu of a larger refundable security deposit and is non-refundable. This fee offers you, our guest, as well as the owner of the home protection against accidental damages, up to $2000. Please note, a refundable cash security deposit cannot be accepted in lieu of this fee, as this protection plan is designed to simplify the claim process, if a claim must be made, for the owner of the home.

Is the property pet-friendly?

Many of our properties are pet-friendly; however, please inquire about the specific property you are interested in to be sure. All pet-friendly properties require a $150 non-refundable pet fee. If you do choose to bring your pet you are responsible for controlling excessive noise caused by the pet (i.e. constant loud and uncontrolled barking). SBVR will give a warning upon the first complaint by a neighbor. At this point, you must take every reasonable measure to control the noise problem (i.e. close windows and doors and do not leave pet unattended at any time). Additional complaints will result in early termination of the rental contract with no refund given.

Can I host an event at a property?

Each property is individually owned and it is at the owner’s discretion to allow any “event” hosted at the property during your stay. Events include but are not limited to: weddings ceremonies/ receptions, birthday parties, family reunions, and any other large gathering that exceeds the predetermined maximum occupancy of each individual property. All events must be pre-approved with SeaBreeze Vacation Rentals prior to reservation confirmation. Failure to do so will result in immediate eviction with no refund.